Posted: Jan 18, 2013 11:11 AM
The following is a release from Convergys:
Convergys Corporation (NYSE: CVG), a global leader in customer management, is hosting an off-site career fair this Friday for its contact center in Tucson, Arizona.
Interested candidates are invited to attend the career fair from 11:00 a.m. to 4:00 p.m. on Friday, January 18 at the Double-Tree Hotel - Reid Park, 445 S Alvernon Way, Tucson, AZ. Candidates may also apply online at http://careers.convergys.com.
New employees will provide inbound customer service support to clients in the healthcare, cable/Internet, and financial services industries. Convergys is seeking both English-speaking and bilingual (English/Spanish) applicants.
"We are pleased once again to be expanding the Convergys site in Tucson and to be providing additional employment opportunities for area job seekers.We're looking for highly motivated individuals to handle inbound customer calls. Potential employees must have exemplary customer service skills and computer literacy, and prior sales experience is desirable for some positions," said Dan McKelvy, site leader for the Convergys contact center in Tucson. "Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys' customer service managers began their careers as agents, and we are known for the internal promotion of our employees. As we are a worldwide company with nearly 75,000 employees, opportunities exist around the globe, in locations such as India and the Philippines."
Convergys encourages its employees to support the communities in which they live and work. For example, in 2012, through the generous donations of employees and the hard work of the site's employee engagement team, Tucson donated $4,122 to the Boys and Girls Club. This year, Convergys is a Squash Blossom Sponsor at the 23rd Annual Diversity Fair at Desert Diamond Casino in Tucson, AZ. All funds will benefit the Tucson Indian Center.
Convergys participates in the Hiring our Heroes jobs initiative (aimed at helping military veterans find employment), the Arizona Workforce Connection Career Fair, the Pima County One Stop Career Fair, and the Linkages job fair (aimed at creating opportunities for people with disabilities).
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.
Employment with Convergys is contingent on the successful completion of a background check and drug screening.
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies.
Every day, our nearly 75,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.
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