BBB Alert

Mar 20, 2013 3:47 PM

Fake tickets, phony merchandise plague NCAA tourney

TUCSON - The BBB of Southern Arizona wants you to know about possible scams centered around the March Madness college basketball tournament. Fake tickets and phony merchandise are what you want to look out for.

Below is the warning issued by BBB:

BBB Warns of March Madness Scams during NCAA Tournament

Tucson, AZ - March 20, 2013- With the UofA basketball team once again making it to the NCAA Tournament, Better Business Bureau of Southern Arizona is warning Southern Arizonans who are keen to buy NCAA Tournament merchandise, or will be traveling to the games, about scams related to March Madness.

Major sporting events like the NCAA tournament almost always inspire scammers to capitalize on the scarcity of tickets and fans' desire to snap up souvenirs or team jerseys. BBB advises fans to check out offers before spending their hard-earned cash.

Craigslist has thousands of sports tickets listed, but the site doesn't offer guarantees and sellers don't have to provide identification to list tickets. If you decide to try buying a ticket outside the event, remember that there are no refunds or guarantees there, either. Official NCAA ticket information is available at
BBB's website,, lists reputable, secondary market ticket firms that provide buyer protections, including money-back guarantees if tickets are fake. On some sites, sellers also must provide credit card numbers so the site can charge a seller's card for the cost of replacement tickets if they sell fake tickets.

While counterfeit items may seem like a good deal, they are actually stolen goods. If you love your team, don't buy a hat or jersey from someone who has stolen the team's name and logo for their own profit.

Many counterfeit items are more cheaply made than genuine merchandise, which means they may not last as long as the real thing. Buying counterfeit memorabilia online poses even more potential problems. Some websites don't even have merchandise to sell. They just want your credit card number and personal information so they can steal your identity or drain your bank account.

The best way to ensure you are getting official sports gear is to buy directly from the team or league websites, from official vendors at the stadium or from other trusted stores.

BBB advises fans to ask lots of questions and be wary of any offer that requires wiring money or using Green Dot cards. When you send money by wire, it is almost impossible to get it back or to trace the recipient, who may be overseas.

In addition to ticket scams and counterfeit merchandise, beware of cyber scams that take advantage of the large interest in March Madness by poisoning search results related to the tournament with malware that can infect computers and put consumers' personal information at risk.

BBB tips for avoiding scams connected to special events:

• Read ads carefully to understand what is being offered and what the price will be.
• Be wary of ticket offers at extreme discount prices. If it sounds too good to be true, it most likely is!
• Ask the seller where he or she is located and how he or she may be contacted after the sale. If the seller is evasive, don't pursue the offer.
• When booking hotels, ask for the name, address and phone number of the hotel where the room is located, and call the hotel to verify that the room actually exists. Check the hotel's website or a reputable travel site to be sure that the location is convenient for getting to and from the arena.
• Be wary of ads that pile on incentives to make the package look better. Often the items - such as lanyards, T-shirts or other trinkets - have limited value.
• Use a credit card. A credit card company can assist you with obtaining a refund if the offer turns out to be fraudulent.

For more consumer news or to find a business you can trust, visit


About Better Business Bureau
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 65 million consumers rely on BBB Reliability Reports® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visit for more information.


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