Feb 8, 2014 12:07 AM by Ricardo Contreras

MVD website tool estimates wait time information

PHOENIX - Customers of the Arizona Department of Transportation Motor Vehicle Division can take advantage of a new website feature, which allows them to view approximate customer wait times at the state's MVD offices.

The Motor Vehicle Services webpage, will show an estimated wait time depending on the number of customers served at a given office, the number of available transaction windows and office staffing levels.

It's all in an effort to save customers time. ADOT says when there is an issue with the flow of customers, adjustments are immediately made to improve the customer service experience.


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